Restrictions in the Dresden Citizens' Office: New office hours from July!

Restrictions in the Dresden Citizens' Office: New office hours from July!

From Tuesday, July 1, 2025, the Dresden Citizens' Offices are round: The times for prey to pronounced without prior appointment will be changed. In order to avoid the rush and to avoid waiting times, such advances will only be possible on Tuesdays and Thursdays between 1 p.m. and 4 p.m. The focus is clearly on appointment consultations in order to guarantee all citizens a quick and smooth process. If you want to book an appointment quickly, it is best to look at the city website Dresden.

The new office hours for the Dresden Citizens' Offices are regulated as follows:

• Performance after prior appointment:
• Monday: 9 a.m. to 4 p.m.
• Tuesday: 9 a.m. to 12 p.m. and 5 p.m. to 6 p.m.
• Wednesday: 9 a.m. to 12 p.m.
• Thursday: 9 a.m. to 12 p.m. and 5 p.m. to 6 p.m.
• Friday: 9 a.m. to 1 p.m.
• Performance without making an appointment:
• Tuesday: 1 p.m. to 4 p.m.
• Thursday: 1 p.m. to 4 p.m.

In addition, personnel documents already requested can be picked up at the following times without an appointment:

• Monday: 9 a.m. to 3:30 p.m.
• Tuesday: 9 a.m. to 5 p.m.
• Thursday: 9 a.m. to 5 p.m.
• Friday: 9 a.m. to 12:30 p.m.

tips for booking an appointment

Especially for the city of Berlin, the electronic appointment booking has made a lot easier. The booking of appointments in public administration is completely free of charge, and the government recommends booking medium to long-term appointments for non-urgent concerns. If you are in a hurry, you can also go to the citizens' office without an appointment. For example, with expired documents, so that you can put your request right away at the information counter. More about these regulations reports Berlin.

Regularly looking for free appointments is worthwhile, because new offers are discontinued every day. It is best to choose the desired service and look at the available locations. Bürger phone 115 is also ready to make the appointment booking easier. Particularly important: In the event of concerns with statutory deadlines, confirmation of the booked appointment is deemed to be proof of compliance with the deadline. Even if you are processed after a deadline crossing, this does not represent an administrative offense.

This is how the appointment booking

If you don't want to make mistakes in the booking process, you need a little patience and attention. First, the service should be called up, for example for the identity card. Then select "Search for an appointment" and get a calendar view with the early possible times at all locations. Alternatively, you can only search for a specific district. When booking via an email address, you will receive a confirmation, and you get a process number as evidence by phone via the citizens' phone. It is important to read through the service description and information on responsibility exactly in order to avoid misunderstandings. However, the booking does not guarantee a service if the requirements are not met or you can open up in the wrong location. Further information and useful information can be found on the website of Berlin.